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At the Airport
Vnukovo airport's terminal complex consists of a passenger terminal marked with the letter A and a VIP lounge located in a separate building. Vnukovo hotel complex is located in the Park area of the village of Vnukovo, a 15-minute walk from the airport.
The first ground level of terminal A is designed to serve incoming flights. For departing passengers, the second ground level of the terminal is used, which is adjacent to the flyover. For VIP passengers, there are special halls on the third ground level of the terminal, equipped with meeting rooms.
At all levels of terminal A, there are spacious and comfortable waiting rooms, shops, food outlets and other service organizations that will not allow you to get bored while waiting for boarding a flight. In the business halls, passengers are offered fresh press, soft drinks, a buffet, massage chairs, a separate area for children and Wi-Fi.
Security service is a priority for the airport. The aviation security service uses the most modern technical means and advanced technologies. The service is in constant readiness to counteract acts of illegal interference in the activities of civil aviation. In accordance with the Plan for emergencies related to acts of unlawful interference with civil aviation, the Service personnel employed in the seven operational groups: blocking and liquidation of a bomb threat, communications, evacuation, rescue and fire fighting, medical support, logistics and logistics. The aviation security service is constantly working together with the airport's production services, law enforcement agencies and local authorities to implement measures aimed at preventing acts of illegal interference in the airport's activities, preventing actions to seize and hijack aircraft, ensuring flight safety, and protecting the life and health of passengers and crew members of aircraft.
For low-mobility passengers, Vnukovo airport has created a special Mobility Assistance service for low-mobility passengers, whose employees accompany the passenger from the entrance to the airport to boarding the aircraft and back. The terminal is equipped with ramps and special elevators for the movement of low-mobility passengers. The width of the Elevator cab is 1.1 meters, the depth is 1.4 meters, and the width of the doorway is 0.9 meters. Handrails are provided in the cabins, and the call buttons are located at an accessible height for low-mobility passengers. Buttons in elevators are duplicated in Braille and voice announcements of stops. In total, 78 elevators, 61 escalators and 38 travelators were built in terminal A. The so-called "smooth floor" system is implemented throughout the terminal, which allows passengers with limited mobility to move freely throughout the terminal. To serve passengers with limited mobility, high-capacity wheelchairs are used, stair walkers that can "walk" independently on the stairs in the terminal or on the aircraft ramp, a video phone and induction panels are installed that make it easier for visually impaired and hard-of-hearing passengers to communicate with airport employees.
For those who plan to fly through Moscow in transit, the most comfortable conditions are also created. Since the terminal has a cross-cutting division into two zones-for serving passengers on domestic and international flights, here, unlike many other airports in Russia and Europe, you can go from the zone of internal lines to the international zone by the shortest route, without leaving the terminal building.
A distinctive feature of Vnukovo was the use of the most modern solutions and the best world practices in the field of information technology. Today, the airport provides passengers and airlines with a set of information services corresponding to the world level. The wide spread of Internet technologies and mobile services implemented here allows passengers to comfortably and independently issue all the necessary documents before arriving at the airport. For those who need to always be in touch with their corporate services, passenger terminal A provides free Wi-Fi Internet access throughout the terminal.
Vnukovo International Airport is provided with the most extensive and high-tech network of transport communications and is located just 28 kilometers from the historical center of Moscow. Three highways converge here at once — Kievskoe, Borovskoe and Minskoe, and in the immediate vicinity of the airport complex there are Parking lots for all types of public transport. At the same time, passenger terminal A is combined with a unique, the only underground railway station in Russia, where Aeroexpress high-speed electric trains come from Kievsky railway station.
Instruction for Departing Passengers
It is possible to get to Vnukovo International airport:
For the bus
By private vehicle
In terminal A, there is an arrival hall on the first floor, and a check-in hall on the second floor for entering the departure zones of domestic and international flights.
In the check-in hall, passengers can comfortably and quickly register tickets for their flight and check their Luggage. You can find detailed information about check-in at Vnukovo airport in the line below entitled " check-In at Vnukovo airport»
Dear passengers! Passage to the zones of domestic and international air lines is possible only if the passenger has a boarding pass (in paper or electronic form).
Passenger check-in takes place on the second floor of the terminal and ends automatically 40 minutes before the flight departure time specified in the ticket (for Turkish airlines, flydubai and FlyOne flights — 60 minutes). Check-in time depends on the airline, but not later than two hours before departure.
Please don't be late for registration! Employees at the check-in desks do not have the technical ability to re-open the registration after it is completed.
To save your time, we recommend that you register electronically on your airline's website if it provides such a service. There may be special conditions for online registration for certain flight destinations. Please check them on the websites or in the help services of airlines.
All passengers must register for their flight before departure and receive a boarding pass in addition to their existing ticket.
A paper boarding pass can be printed out in advance on any printer, as well as received before the end of check-in at the check-in counters of your flight, or printed on REPRINT devices located in front of the departure area of domestic airlines, opposite the 61st and 80th check-in sections (Utair and other airlines) and opposite the 85th check-in section ("Russia"). Turkish airlines passengers can use the airline's self-check-in kiosks.
Transfer / transit passengers arriving and departing via domestic air lines can also print out a paper boarding pass by contacting the transfer/transit check-in Desk.
If you need to get a mark (stamp) about passing a special control on a paper boarding pass, you will need to have a printed boarding pass with you and, if necessary, request a mark (stamp) from the aviation security officer at the special control Desk. Please note that it is only possible to get a mark (stamp) on a paper boarding pass at the departure airport during pre-flight procedures. After the flight is completed, all requests for flight confirmation must be sent to the carrier (airline).
There may be special conditions for online registration for certain flight destinations. Please check them on the websites or in the help services of airlines.
The preflight inspection, customs and passport control areas, and boarding passes are located on the same floor at the back of the hall.
After passing the pre-flight and passport control, passengers are offered spacious and comfortable waiting rooms of the boarding gallery, shops, food outlets and other service organizations that will not allow you to get bored while waiting for boarding a flight.
- exits 8 / 8A-17 / 17A: domestic flights, the left half of the boarding gallery, the passage from the left side of the hall;
- exits 22 / 22A-31/31A: international flights, right half of the boarding gallery, passage through customs and passport control from the center of the hall.
Business class passengers and members of Turkish Airlines loyalty programs are served in the corporate CIP Lounge "Istanbul-Moscow", located in the boarding gallery of international lines.
When passing the pre-flight inspection, passengers who need to put a stamp on the boarding pass can contact the inspectors at the entrance to the pre-flight inspection zone.